Small, useful AI systemsfor small,busy businesses.
We sit with you for a week, find the one thing eating your time, and build the system that quietly does it for you. Then we leave. Most clients come back six months later for the next one.
You didn't start a business to do admin.
Most micro-SMEs in Singapore are losing 10-20 hours a week, per person, to work that doesn't need a human. Invoice reconciliation. Quote drafting. Receipt sorting. Email triage. Inventory chasing. Roster building.
The big-name consultancies won't touch you — too small, too unprofitable. The hourly freelancers ship one-offs that break. The AI agencies want six-figure retainers for things you don't need.
We built Quietwork for the gap in the middle: small businesses that need real, working systems — not pilots, not workshops, not a sixty-slide roadmap.
- Reconciling invoices across 3+ systems6.2 hrs
- Drafting customer quotes from scratch4.1 hrs
- Manually sorting receipts & expenses3.8 hrs
- Replying to common customer enquiries3.5 hrs
- Building weekly rosters or schedules2.4 hrs
- TOTAL SILENT TAX20.0 hrs/wk
Take your work off the manual path.
Most of your team's hours flow through a manual bottleneck. We re-route the routine, repeatable parts through automation — leaving the human work for the humans.
Three offers. No mystery pricing.
Most consulting starts with "let's scope it together" — code for "the bill will grow." Ours doesn't. Fixed prices, fixed scope, written deliverables.
- +1 day on-site + 4 days analysis
- +Written brief naming exactly what to build
- +Estimated hours-returned per system
- +Fixed-price build quotes upfront
- +Yours to keep, even if you don't continue
- +Built into your existing tools
- +Shipped fortnightly with you in the loop
- +Written handover doc & runbook
- +30 days of post-launch tuning included
- +Measurable ROI within 90 days
- +Monthly performance review email
- +All edge cases & refinements included
- +Model upgrades as they're released
- +Priority on new system builds
- +No 12-month tie-in. Ever.
Four phases. No shortcuts.
Every engagement runs the same way. We listen first, build small, ship fortnightly, and prove it worked before we move on. Scroll through — watch the pipeline activate.
Listen
A day on-site with your team. We watch the actual work flow. We talk to the operators, not just the owners. The friction reveals itself.
Diagnose
A written brief — 3-5 pages, plain language. Workflows worth automating, ones worth leaving alone, the order to build.
Build
Working system shipped in 2-4 weeks. You see weekly progress. You test before launch. We don't go live until you're confident.
Tend
Optional monthly retainer. Edge cases, refinements, model updates. Or wait six months and come back for the next system.
An 8-person freight forwarder gets its Fridays back.
The shape below is a composite drawn from our diagnostic conversations with Singapore freight operators. A small forwarder loses two full working days a week — across the team — to quote drafting and shipment status emails. They don't need a new system; they need the work to stop existing.
The pattern: start with The Walkthrough. Two builds later (a Quote Generator and a Shipment Tracker), the daily quote burden drops from 40 minutes to under 5. The status email work simply disappears.
"It's strange. I keep waiting for something to break, but it doesn't. The work just stopped existing — and we're closing more quotes than ever."— Illustrative voice · composite of operations directors we've talked to · Tuas-area freight
We commit to measurable ROI
within 90 days. In writing.
Every Build engagement comes with a written 90-day success metric — hours returned, cost saved, throughput gained — agreed before we start. We measure it every month, in plain language, sent to your inbox. If the system isn't paying back as projected, we keep working until it is. No invoice creep. No "but actually." We're not done until the numbers are.
Run by an operator, not a slideware firm.
Quietwork is led by Thomas, formerly COO at Atenta Pte Ltd — where he built the internal systems that scaled the firm across the region — and before that, growth lead for early-stage portfolio companies at Mercatus Capital. He's been folding AI into business workflows since well before it was fashionable.
The studio is intentionally small. We take on a handful of engagements at a time so each one gets real attention. If you write to us, you'll hear back from Thomas directly — usually within a day.
Read the full story- basedSingapore
- disciplineAI systems · automation
- priorCOO Atenta · ex-Mercatus Capital
- focusLogistics · Pro Services · F&B
- studio3 active engagements max
- contactthomas@quietwork.sg
- response< 24 hours
- status● accepting work
Questions we hear often.
If yours isn't here, write to us. Every email gets a real reply, usually same day.